At Premium Surf Shop, we know the anticipation of waiting for your new gear is almost as thrilling as catching that perfect wave. That’s why we’ve streamlined our delivery process to get your water-ready equipment to you as efficiently as possible, whether you’re gearing up for winter swells or summer sessions.
Global Delivery for Water Warriors
We ship worldwide (excluding some remote areas and parts of Asia) because we believe every surfer, paddleboarder, and water adventurer deserves access to premium gear. Our team works tirelessly to ensure your order arrives ready for your next ocean adventure.
Shipping Options Tailored to Your Needs
1. Standard Shipping (Our Recommended Choice)
- Carriers: DHL or FedEx
- Delivery Time: 10-15 days after dispatch
- Cost: $12.95 flat rate
Perfect when you need your gear for an upcoming trip or when timing matters. Our premium carriers ensure your wetsuits, boards, and accessories arrive safely and efficiently.
2. Free Shipping (For the Patient Wave Chasers)
- Carrier: EMS
- Delivery Time: 15-25 days after dispatch
- Cost: Free on orders over $50
Great for planned purchases when you’re stocking up for the season ahead. Take advantage of our free shipping option when you order multiple items for the whole family.
From Our Warehouse to Your Beach
Here’s what to expect after you place your order:
- Order Processing: 1-2 business days (We quality-check every item before shipping)
- Dispatch Notification: You’ll receive tracking information via email
- In Transit: Our partners handle your gear with the same care we would
- Delivery: Straight to your door, ready for your next water adventure
Our Saltwater Promise
Every product in our shop undergoes real-world testing by our team of surfing enthusiasts. This commitment to quality extends to our delivery process – we carefully package your gear to survive the journey so it’s ready to perform when you hit the water.
Easy Returns Because We Stand By Our Gear
Not completely stoked with your purchase? We offer a 15-day return policy from the date of delivery. Just contact our customer service at [email protected] to initiate your return.
Pro Tip: Order your winter wetsuits in late summer or early fall to avoid seasonal rush delays. For summer gear, early spring orders typically process fastest.
At Premium Surf Shop, we’re not just delivering gear – we’re delivering possibilities for your next great water adventure. See you in the lineup!
The Premium Surf Shop Crew
4114 Fidler Drive, San Antonio, US 78227
[email protected]